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{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do you offer open play or walk-ins?", "acceptedAnswer": { "@type": "Answer", "text": "No — At Max Adventures we only offer private parties and we do not accept open play sessions or walk-in guests." } }, { "@type": "Question", "name": "Is our birthday party going to be private?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — All parties are 100% private, meaning only your guests and our staff will be in the venue during your event. There are no other parties sharing the space." } }, { "@type": "Question", "name": "Will you post pictures or videos of our event on social media?", "acceptedAnswer": { "@type": "Answer", "text": "No — We respect your privacy. We will only post pictures or videos from your event if you give us explicit permission when booking." } }, { "@type": "Question", "name": "Do we need to fill out waivers?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — All participants must fill out a waiver before they can use the facility. You can complete the waiver online prior to arrival or at our on-site kiosk station. Parents or legal guardians must sign for children under 18." } }, { "@type": "Question", "name": "How do you define additional children for the party count?", "acceptedAnswer": { "@type": "Answer", "text": "We count every guest child aged 1–17 years old. The age of the child does not change whether they are considered an 'additional child'." } }, { "@type": "Question", "name": "What is my role as a parent while my child is playing?", "acceptedAnswer": { "@type": "Answer", "text": "While our staff supervise all play areas, parents are required to monitor their children at all times. We provide an adult lounge area for your comfort." } }, { "@type": "Question", "name": "What is the appropriate age group for your party place?", "acceptedAnswer": { "@type": "Answer", "text": "We host parties for children ages 1 to 16. For certain activities we recommend a minimum age of 4 years old so the child can safely participate." } }, { "@type": "Question", "name": "Can we bring or order our own food?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — You may bring or order food from your preferred place. However, we do not allow any nuts or nut products to be brought into or consumed in our facility." } }, { "@type": "Question", "name": "What are the rules for decorations and outside vendors?", "acceptedAnswer": { "@type": "Answer", "text": "You may bring basic themed table decorations (plates, cups, pre-inflated balloons, tablecloths) and our staff will do the setup. We do not allow third-party decorators, candy tables, glitter, confetti, open flames, sparklers, helium tanks or outside toys." } }, { "@type": "Question", "name": "Can we bring our own favour/goody bags for children?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — You may bring your own goody bags provided they do not contain candy or gum. Alternatively we offer favour bags as an add-on option." } }, { "@type": "Question", "name": "Do we need to clean up after ourselves?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — Clean-up is required unless you purchase additional event extension time. Extensions must be booked in advance (at least 4 days ahead) and cannot be changed or refunded." } }, { "@type": "Question", "name": "Is a deposit required to book a party at Max Adventures?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — A non-refundable deposit is required to secure your party date and package. Details are provided in your invoice and no refunds are given for deposits." } } ] }