Do you offer open play or walk-ins?

No — At Max Adventures we only offer private parties and we do not accept open play sessions or walk-in guests.

Is our birthday party going to be private?

Yes — All parties are 100% private, meaning only your guests and our staff will be in the venue during your event. There are no other parties sharing the space.

Will you post pictures or videos of our event on social media?

No — We respect your privacy. We will only post pictures or videos from your event if you give us explicit permission when booking.

Do we need to fill out waivers?

Yes — All participants must fill out a waiver before they can use the facility. You can complete the waiver online prior to arrival or at our on-site kiosk station. Parents or legal guardians must sign for children under 18.

How do you define additional children for the party count?

We count every guest child aged 1–17 years old. The age of the child does not change whether they are considered an 'additional child'.

What is my role as a parent while my child is playing?

While our staff supervise all play areas, parents are required to monitor their children at all times. We provide an adult lounge area for your comfort.

What is the appropriate age group for your party place?

We host parties for children ages 1 to 16. For certain activities we recommend a minimum age of 4 years old so the child can safely participate.

Can we bring or order our own food?

Yes — You may bring or order food from your preferred place. However, we do not allow any nuts or nut products to be brought into or consumed in our facility.

What are the rules for decorations and outside vendors?

You may bring basic themed table decorations (plates, cups, pre-inflated balloons, tablecloths) and our staff will do the setup. We do not allow third-party decorators, candy tables, glitter, confetti, open flames, sparklers, helium tanks or outside toys.

Can we bring our own favour/goody bags for children?

Yes — You may bring your own goody bags provided they do not contain candy or gum. Alternatively we offer favour bags as an add-on option.

Do we need to clean up after ourselves?

Yes — Clean-up is required unless you purchase additional event extension time. Extensions must be booked in advance (at least 4 days ahead) and cannot be changed or refunded.

Is a deposit required to book a party at Max Adventures?

Yes — A non-refundable deposit is required to secure your party date and package. Details are provided in your invoice and no refunds are given for deposits.

Our Team for Kids Birthday Party NYC

OUR HIGHLY TRAINED STAFF

Meet the best team in town. Highly trained, friendly and energetic, our party team will bring safe fun, excitement, and top-of-the-line customer service to you and your children. They will make sure your kids birthday party will be an unforgettable one. They all have one thing in common: They, too, like to have fun. Their personalities will have you coming back here. They are the best! They are the team of Max Adventures!

What makes us different?

We treat each guest with special attention by providing 5-7 highly trained staff members for each party. Our team members are trained to help every guest stay safe and have a blast. The kids will be “family bonding” without even realizing it.

We understand that planning a birthday party can get overwhelming, that is why from the moment you give us a call to the moment we say goodbye, our staff will assist in every step of the way. From planning to entertaining we will make sure your child’s birthday party will run smoothly.

We are not the only kids party place in town, but we are the most fun, the coolest, and we are unique, so book your next party NOW for an unforgettable event.

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